VLXPro Blog

Why you should quit break/fix

You’ve been using your break/fix contractor for years. For the most part, he’s been reliable and helped your business run a smooth IT operation. But you’ve been hearing more and more about Managed Services, and it’s peaked your interest. If you’re thinking about making the jump from break/fix to Managed Services, here are a few […]

How business intelligence fuels success

Business intelligence (BI) is revolutionizing the way companies operate, specifically by providing deep insights that drive efficiency and growth. Businesses across different industries leverage BI to optimize resource allocation, improve decision-making, and remain competitive. In this article, we look into how BI, with its data analytics capabilities, empowers businesses to boost performance, enhance customer satisfaction, […]

Watch out! These social engineering tricks could fool anyone

While it’s easy to blame cyberattacks on sophisticated hacking, the truth is that many attackers rely on social engineering — a craft of deception designed to manipulate people into giving up sensitive information or access. The scary part? It’s not just high-tech companies that get targeted, it’s all of us. Here’s a breakdown of the […]

Why your business should start recording business calls

Every conversation in business carries value, whether it’s a sales pitch, a customer complaint, or an internal team discussion. Recording business calls is a powerful tool not just to recall important information, but also to improve overall business operations. What are the benefits of call recording? Call recording has several advantages that make it a […]

How to disable AI in Windows and your browser

Microsoft and other tech companies have been integrating artificial intelligence (AI) into their products to make tasks easier and more efficient for users. For example, Microsoft’s Copilot is now a central feature of Windows, and Google’s search engine often displays AI-generated answers. While these tools can be helpful, they’re not always welcome, especially if they […]

Tips for keeping your business’s communications portal secure in hybrid workplaces

In hybrid work environments, a significant portion of communication between team members and with clients takes place on platforms like Microsoft Teams and Slack. This introduces new security risks, as employees may inadvertently share sensitive information or engage in conversations that could jeopardize company security. To mitigate these risks, businesses must prioritize implementing security measures […]

What’s next in healthcare IT? 4 Trends for 2025

Healthcare technology is advancing rapidly, and in 2025 we can expect even more groundbreaking developments. This year, AI-driven tools, cutting-edge telemedicine platforms, and other healthcare innovations are expected to improve patient outcomes, streamline operations, and tackle persistent challenges. In this article, we take a look at four key trends that will shape the future of […]

The hidden risks of SaaS for SMBs

Software-as-a-Service (SaaS) tools are revolutionizing the way small and medium-sized businesses (SMBs) operate, offering unparalleled convenience and scalability. But behind this ease lies a growing risk: cybersecurity vulnerabilities that could threaten a business’s future. Here’s why SMBs should pay attention to their SaaS security: SaaS usage is growing rapidly SMBs often rely on dozens of […]

How to choose the right server for your business

For modern businesses, servers are the backbone of operations, supporting everything from data storage to application hosting. However, choosing the right server isn’t always straightforward. This article will guide you through the key factors to consider when selecting one for your business. Understand your business requirements Start by understanding the unique demands of your business. […]

Essential criteria for selecting a VoIP headset

In today’s workplace, clear and effective communication is essential, especially for teams using Voice over Internet Protocol (VoIP) systems. Whether you’re handling customer calls, participating in virtual meetings, or collaborating with colleagues, the right VoIP headset can make a significant difference in your experience. But with so many options available, how do you choose the […]

Microsoft 365 Copilot: Flexible purchase options for SMBs

Microsoft 365 Copilot offers a suite of tools powered by artificial intelligence (AI) that can revolutionize the way you work. From automating tasks to generating creative content, Copilot can help your team achieve more in less time. Discover three new ways to purchase Copilot and unlock its potential for your small or medium-sized business (SMB). […]