Artificial intelligence (AI) is a buzzword that inspires business owners yet also instills in them a sense of dread. More accurately described as “machine learning,” this exciting innovation is swiftly becoming an integral part of doing business. In fact, industry experts are predicting that by 2020, 85 percent of the interactions between corporate customer service […]

In this day and age, evolving technologies surround and influence people and businesses the world over. Technology has advanced by massive leaps and bounds in recent years, ushering in convenient developments like autonomous self-driving cars. However, in terms of industries for which artificial intelligence (AI) can do the most good, healthcare is at the top […]

It’s no great industry secret that despite dominating in other areas, Google is seriously lagging behind the competition when it comes to instant messaging applications. And now, rumor has it, the tech giant is preparing to put a stop to that and finally make its mark in this area. But what can Google offer that […]